B Rewarded FAQs - Boot Barn (2024)

B REWARDED FAQS

Q: WHAT IS THE B REWARDED PROGRAM?

Q: HOW MUCH DOES IT COST TO JOIN?

Q: HOW CAN I JOIN THE B REWARDED PROGRAM?

Q: WHY DO YOU NEED MY EMAIL ADDRESS?

Q: DOES BOOT BARN® SHARE OR SELL MY PERSONAL INFORMATION?

Q: HOW DO MEMBERS EARN POINTS?

Q: CAN I EARN POINTS ON PURCHASES I MAKE ON BOOTBARN.COM?

Q: DO MY POINTS EXPIRE?

Q: WHAT IS A REWARDS CREDIT?

Q: HOW CAN I LOOK UP MY POINTS BALANCE?

Q: HOW DO I EARN REWARDS CREDITS?

Q: HOW WILL I KNOW I HAVE A CREDIT?

Q: ARE THERE ANY LIMITS TO HOW MANY CREDITS I CAN EARN?

Q: DO I HAVE TO USE ALL OF MY REWARDS CREDIT ON A PURCHASE?

Q: WHEN WILL I BE ABLE TO USE MY REWARDS CREDIT?

Q: HOW LONG IS MY REWARDS CREDIT VALID?

Q: HOW WILL I KNOW IF MY REWARDS CREDIT HAS EXPIRED?

Q: MY REWARDS CREDIT HAS EXPIRED. CAN I STILL USE IT?

Q: WHAT CAN I BUY USING MY REWARDS CREDIT?

Q: CAN I USE THE REWARDS CREDITS TO MAKE PURCHASES ON BOOTBARN.COM?

Q: WHAT HAPPENS TO A REWARDS CREDIT IF I RETURN PRODUCT I EARNED IT ON?

Q: CAN MEMBERS EARN POINTS FOR PURCHASING A GIFT CARD?

Q: I PURCHASED A GIFT CARD AND MY POINTS BALANCE ON MY PURCHASERECEIPT SHOWS A NEGATIVE NUMBER. WHY?

Q: MY POINTS BALANCE IS INCORRECT. WHO DO I CONTACT?

Q: HOW LONG DOES IT TAKE TO GET MY POINTS BALANCE CORRECTED?

Q: HOW DO I CHANGE MY PROFILE INFORMATION?

Q: CAN I OPT-OUT OF GETTING POSTAL MAIL OFFERS?

Q: HOW CAN I ADD MY EXISTING REWARDS NUMBER TO MY ACCOUNT?

Q: I LOST MY CARD OR DON'T REMEMBER MY REWARDS NUMBER, HOW CANI PRINT A NEW CARD?

ANSWERS

Q: WHAT IS THE B REWARDED PROGRAM?

A: B REWARDED is the Boot Barn® Rewards program where you can earn one point for every dollar you spend at any Boot Barn® retail store location or shopping online at bootbarn.com. Once you have earned 250 Points, you'll receive a $15 credit to use on a future purchase. The best part is, you started earning points right away - you'll get 150 BONUS points for providing your valid email address, phone number, complete mailing address and birthday month.

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Q: HOW MUCH DOES IT COST TO JOIN?

A: Absolutely nothing, the program is totally free to join!

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Q: HOW CAN I JOIN THE B REWARDED PROGRAM?

A: You can sign up at any of our over 200 retail store locations or online by clicking here.

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Q: WHY DO YOU NEED MY EMAIL ADDRESS?

A: Email is the easiest and fastest way to keep up-to-date on the B REWARDED program. By providing your email address, you’ll receive email notices when you’ve earned points and rewards, and we’ll even alert you when they’re about to expire. You’ll also receive email notices of special offers and promotions, such as a birthday offer if you've given us your birth month too!

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Q: DOES BOOT BARN® SHARE OR SELL MY PERSONAL INFORMATION?

A: Boot Barn respects your privacy and we do not share or sell your personal information.

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Q: HOW DO MEMBERS EARN POINTS?

A: You'll earn one point for each dollar you spend at a Boot Barn retail store location or on bootbarn.com. When using your Boot Barn Credit Card on in-store purchases you'll earn 2 points for each dollar you spend on that transaction.

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Q: CAN I EARN POINTS ON PURCHASES I MAKE ON BOOTBARN.COM?

A: Yes! You can earn 1 point for every dollar you spend on your Bootbarn.com orders. Just enter your B REWARDED number at checkout. You can also link your B REWARDED number to your existing Bootbarn.com account, so every time you make a purchase your B REWARDED number is automatically entered. It's that easy.

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Q: DO MY POINTS EXPIRE?

A:Yes. Points are only valid for 12 months from the date earned. However, if you continue to add points, your earliest points will be valid for 12 months from your most recent points-earning purchase.

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Q: WHAT IS A REWARDS CREDIT?

A: A Rewards Credit is a $15 credit that you can apply towards any purchase at one our over 200 Boot Barn® retail store locations nationwide or on bootbarn.com.

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Q: HOW CAN I LOOK UP MY POINTS BALANCE?

A: You can look up your point balance and credits by visiting the Check My Balance page and entering your B REWARDED number or email address AND your zip code. You can also find out your balance by calling Customer Service - 1-888-440-2668 or by visiting any retail store location.

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Q: HOW DO I EARN REWARDS CREDIT?

A: Once you have earned 250 Points, the B REWARDED program verifies the points and will create a $15 Rewards Credit, available on Wednesdays, for you to use on future purchases.

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Q: HOW WILL I KNOW I HAVE A CREDIT?

A:

  • If you have provided your valid email address, you will receive an email alerting that you have a valid Rewards Credit available in your account to use on a merchandise purchase
  • Members can stop by a store location and inquire
  • Members can call a store location and inquire
  • Members can also look up members credit online.

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Q: ARE THERE ANY LIMITS TO HOW MANY REWARDS CREDITS I CAN EARN?

A: Yes. Rewards credits have a weekly maximum of $60,000 (1,000,000 points) per week. Any points not converted into rewards credits in one week will remain in your account and, if over 250 points, will be converted to additional rewards credits the following week.

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Q: DO I HAVE TO USE ALL OF MY REWARDS CREDIT ON A SINGLE PURCHASE?

A: For in-store purchases, you can select the amount of valid Rewards Credits you want to use on a purchase. For example, if you have $60 in credits but want to use only $25 on a purchase you can do that and still have the remaining $35 credit available on a future purchase prior to expiration.

For online purchases, at this time you must use your entire balance of Rewards credits in one transaction.

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Q: WHEN WILL I BE ABLE TO USE MY REWARDS CREDIT?

A: Member accounts are updated every Tuesday night for all transactions made the previous 7 days and are available to use as of Wednesday of each week. For online orders, points will be posted to your account once the complete order has been shipped (usually 24-48 hours.)

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Q: HOW LONG IS MY REWARDS CREDIT VALID?

A: Rewards Credits are valid for 60 days from the date the credit was issued.

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Q: HOW WILL I KNOW IF MY REWARDS CREDIT HAS EXPIRED?

A: If you have provided us with an email address, you’ll receive an email reminder about 2 weeks prior to your rewards credit expiring. Members can also check current rewards/expiration dates here: https://www.bootbarn.com/balancecheck.

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Q: MY REWARDS CREDIT HAS EXPIRED. CAN I STILL USE IT?

A: No. Once a Rewards Credit is older than 60 days from the date it was issued, the credit expires and is removed from your account.

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Q: WHAT CAN I BUY USING MY REWARDS CREDIT?

A: You may use Rewards Credit to pay for any merchandise, including sale merchandise, special orders, and layaways; with an exception of gift cards.

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Q: CAN I USE THE REWARDS CREDITS TO MAKE PURCHASES ON BOOTBARN.COM?

A: Yes, you may use your Rewards Credits online. There is a Rewards section on the billing section at check-out. At this time for online purchases you must use all rewards credits available in a single transaction.

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Q: WHAT HAPPENS TO A REWARDS CREDIT IF I RETURN PRODUCT I USED IT ON?

A: Your rewards credit will be re-applied to your account within 48 hours of us processing the return.

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Q: CAN MEMBERS EARN POINTS FOR PURCHASING A GIFT CARD?

A: No. Gift card purchases do not earn points; however, the person who uses the Gift Card on a purchase will receive points for their purchase.

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Q: I PURCHASED A GIFT CARD AND MY POINTS BALANCE ON MY PURCHASERECEIPT SHOWS A NEGATIVE NUMBER. WHY?

A: When you purchase a Gift Card the transaction will initially show up as a negative points number on your receipt. This is because Gift Cards do not earn points; the negative balance is temporary. Once a week our system scans for Gift Card purchases and removes the negative balance.

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Q: MY POINTS BALANCE IS INCORRECT. WHO DO I CONTACT?

A: You can contact Customer Service at custserv@bootbarn.com or call 1-888-440-2668 for assistance. If you are in or near a retail store location, any store manager can look up your rewards history and assist you in correcting the balance.

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Q: HOW LONG DOES IT TAKE TO GET MY POINTS BALANCE CORRECTED?

A: Points and Rewards Credit inquiries, as well as adjustments, can take up to 10 business days to verify.

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Q: HOW DO I CHANGE MY PROFILE INFORMATION?

A: You can contact customer service atcustserv@bootbarn.com or call 1-888-440-2668 and request an account update, or stop by any store location and a Boot Barn® employee will be happy to update your B REWARDED account.

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Q: CAN I OPT-OUT OF GETTING POSTAL MAIL OFFERS?

A: Yes. you can contact customer service at custserv@bootbarn.com or call 1-888-440-2668 and request an account update, or stop by any store location and a Boot Barn® employee will be happy to update your B REWARDED account.

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Q: HOW CAN I ADD MY EXISTING REWARDS NUMBER TO MY ACCOUNT?

A: To link your rewards program to your account, login to your account, click on the rewards program link and enter your rewards number and click save. You can also save your rewards number during the check-out process. On the billing page, enter your rewards number and click the check box to save this number to your account.

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Q: I LOST MY CARD OR DON'T REMEMBER MY REWARDS NUMBER, HOW CANI PRINT A NEW CARD?

A: To print or view your B REWARDED card, simply click this link: Check My Balance.

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B Rewarded FAQs - Boot Barn (2024)

FAQs

How to redeem Boot Barn rewards? ›

Just enter your B REWARDED number at checkout. You can also link your B REWARDED number to your existing Bootbarn.com account, so every time you make a purchase your B REWARDED number is automatically entered. It's that easy.

Can you return used boots to a Boot Barn? ›

Return Policy

Product must not show any evidence of wear and must be returned with all its original tags.

How do I check my boots barn points? ›

You may also check your Points Balance for your Account by calling Boot Barn at 1-888-440-2668 or by visiting any retail store location.

Can I pay my Boot Barn credit card in store? ›

You can make a payment towards your Boot Barn credit card here Make a Payment. You may also go to your local Boot Barn store to make a payment.

What discount does Boot Barn employees get? ›

40 percent discount on everything else. 40% for employees that aren't seasonal.

Can you stack discounts at boot barn? ›

15% off first purchase is valid online and in-stores when you use your Boot Barn Credit Card. Offer expires 11:59 PM on the date of acceptance. If accepting online, upon final approval, your online promo code will be given to you. May not be combined with any other offer or discount.

What items Cannot be returned to boots? ›

You can return any unwanted item(s) to a Boots store within 35 days of receiving your order for a refund or replacement free of charge. We can only replace like for like item(s). Medicines, food, personalised gifts or cosmetic products which have been opened cannot be refunded or exchanged, unless they're faulty.

Can you return boots after wearing them? ›

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

Can I exchange in boots without a receipt? ›

Can you return to Boots without a receipt? If you're returning an unused item bought within the last 35 days without a receipt, Boots may still offer a refund or exchange. However, this is contingent on the items being in a saleable condition and not damaged​.

How do I check my Boots points? ›

How to check my Boots Advantage Card balance. You can check your Boots Advantage Card balance by checking at the bottom of your till receipt if you have used your card to make an in-store purchase or by logging in to your Boots account and clicking the 'My Account' option.

How to get free Boots points? ›

Eight ways to boost your Advantage Card savings
  1. Download the Boots app and go wallet free. ...
  2. Check the app regularly for bonus points & freebies. ...
  3. Delay big purchases for 'points events' ...
  4. Student? ...
  5. Get 500 bonus points for recycling empty toiletry & cosmetic containers. ...
  6. Check Advantage Card emails to maximise your points.

How do I cash in my Boots points? ›

To use the points on your purchases you need at least 100 points, worth £1. They can only be redeemed in Boots – there are no extra retailers that accept the points.

What bank does Boot Barn use? ›

Note: Your Boot Barn Credit Card account is issued by Comenity Capital Bank.

Does Boot Barn have a military discount? ›

Does Boot Barn offer a military and first responder discount? All active and retired military, plus first responders can enjoy a 10% discount in any Boot Barn stores.

What is the interest rate for a Boot Barn credit card? ›

APRMargin
Purchases32.24% (v)23.74%

How do I redeem my BWW? ›

How do I redeem a coupon offer?
  1. Select the offer and click on “Redeem Reward”
  2. Select the restaurant you are dining in.
  3. Reward details are shown together with the coupon bar code.
  4. Ask for the restaurant crew to scan the coupon bar code.
  5. Upon successful scanning, the coupon offer will be applied to your total bill.

How do you use UGG Rewards? ›

Once you earn 250 UGG® points, we will automatically email you a £15 voucher that can be used at UGG.com/uk or any UGG® retail store in the United Kingdom. UGG® Rewards vouchers will expire within 90 days from the date the voucher is issued.

How do I use my boot barn gift card? ›

Boot Barn Gift Cards are redeemable in all stores and on BootBarn.com. Terms and Conditions: Purchase of this gift card constitutes acceptance of these terms. This gift card may be applied toward the cost of goods and services. It can not be returned for a refund or exchanged for cash and may not be transferred.

Can I use my fleet feet rewards online? ›

To redeem online: Create a fleetfeet.com profile using the same email address you enrolled with. Once you log into your profile, your reward will be available to apply at checkout.

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