Civil Service Commission (2024)

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About Us

The Michigan Civil Service Commission

The Michigan Civil Service Commission is a bipartisan, four-member body, appointed by the governor. The current commissioners are ChairJase Bolger, Nick Ciaramitaro, Jeff Steffeland Gail M. Wilson. Article 11, Section 5 of Michigan's Constitutionrequires the commission to:

  • classify all positions in the classified service according to their duties and responsibilities,
  • fix rates of compensation for all classes of positions,
  • approve or disapprove disbursem*nts for all personal services,
  • determine by competitive examination and performance exclusively on the basis of merit, efficiency, and fitness the qualifications of all candidates for classified positions,
  • make rules and regulations covering all personnel transactions, and
  • regulate all conditions of employment in the classified service.

Administering the commission's powers is vested in the state personnel director, who is a member of the classified service and responsible to and selected by the commission.

Tentative Meeting Schedule

  • December 13, 2023 Agenda
  • February 7, 2024 Agenda
  • May 15, 2024 Agenda
  • July 10, 2024
  • September 11, 2024
  • December 11, 2024

Public meetings for the commission are typically held at 10:00 a.m. in the lower level of the Capitol Commons Center at 400 S. Pine Street in Lansing.

Commission Meeting Minutes

2024

2023

2022

2021

2020

2010s

2000s

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Our Mission:

Provide an equitable, responsive employment system to effectively serve Michigan.

Our Vision:

Deliver exceptional, innovative HR services.

Our Values:

Innovative: Take a creative, strategic approach to change.

Effective: Deliver timely, accurate results.

Accountable: Take ownership of our work with integrityand diligence.

Collaborative: Work together respectfully, supportively,and inclusively.

Strategic Plan Summary
Strategic Plan Update: February 2024
Strategic Plan Update: February 2023

State Personnel Director John Gnodtke

The state personnel director is responsible for implementing the commission's policy and program directives.The director also oversees the following organizational areas:

  • Financial and Administrative Services

  • General Counsel

  • External Relations

  • Office of Human Resources

Financial and AdministrativeServices is responsible for the fiscal control and compliance with state and federal administrative guidelines. Duties include budget development, projections, travel reimbursem*nt, procurement of goods and services, andmany other accounting and purchasing functions. Duties also include telecommunications, IT, and inventory management activities. In addition, mail and building services are provided for the Capitol Commons Center.

The Office of the General Counselprovides directlegal services to the Civil Service Commission and state personnel director. The office conducts legal research, drafts commission decisions, and drafts and publishes rules and regulations.

The Office of the General Counsel also includesthe:

  • Office of Technical Complaints
  • Hearings Office
  • Employment Relations Board
  • Office ofCompliance

External Relations oversees Central Communications and Career Services in addition to performance as legislative liaison, public information officer, FOIA coordinator, and in other roles. Central Communications oversees communication planning for projects and process changes; the MCSC internet and intranet and GovDelivery email messaging platform; SharePoint Team Room development and maintenance; online training tutorial creation and maintenance; MCSC conference room support; and accessibility reviews and advisem*nt. Career Services offers state employees and applicants access to the job application process and career planning resources; plans and attends career fairs; resume and cover letter advice; and help connecting qualified applicants to in-need and critical state job openings.

Office of Human Resources (OHR) staff performs HR services for the MCSC and is separate from Human Resource Operations, which performs service for other state agencies. Services include providing assistance in determining organizational structures and realignments, preparing position descriptions, processing HR transactions, recruiting staff, ensuring conformance with agency work rules, assisting management with labor relations issues, serving as the agency's advocate in grievance hearings, and assisting agency employees with various HR issues.

Deputy Director Jonathan Patterson

The deputy director assists in formulating and implementing the commission'spolicies and directives. The deputy director oversees the following organizational areas:

  • Bureau of Benefits Administration

  • Bureau of Data and Applications Support

  • Human Resources Operations

  • Office of Classification, Selection, and Compensation

  • Human Resource Training and Development

  • Employee Benefits Division:provides assistance with state group-insurance programs for state employees and retirees at 800-505-5011 andwww.mi.gov/employeebenefits.
  • Disability Management Office (DMO):aservice center that administers, approves, and processes FMLA leaves, medical leaves of absence, and workers' compensation claims at 877-443-6362 andwww.mi.gov/dmo.
  • MI HR Service Center:a service center that provides state employees a single contact for a wide variety of payroll and human-resource transactions, including benefit enrollments and updates due to life events, payroll changes (such as deposit and deduction changes) and HR Self-Service assistance at 877-766-6447 and MI HR Service Center.
  • Employee Service Program: provides state employees and eligible family members confidential assistance with personal and work-related concerns at 800-521-1377andwww.mi.gov/esp.

BDAS coordinates within the Civil Service Commission and across other state agencies responsible for interrelated processes in the Human Resources Management Network (HRMN). HRMN is the state's enterprise software system for managing employees' personnel, benefits, and payroll information. BDAS is responsible for allocating resources, budgeting, purchasing, contract administration, program planning, data access, and data reporting. DBAS facilitates use of the HRMN and other system and applications through different work teams. BDAS includes teams for:

  • Production Support to serve as the research and development arm for HRMN; help design and test new and innovative application of existing technology; and ensures the system supports, day-to-day, the ongoing efforts of the HR community to serve the needs of state employees and program managers.
  • Project Management to assist agency staff and system users with NEOGOV modules (recruitment/selection, performance management, onboarding, and forms delivery); the State of Michigan Learning Center (SOMLC); and HR-focused projects and lean-process-improvement initiatives.
  • Special Initiatives to investigate upgrades and improvements to agency applications and lead other future-focused projects.

Division of Data Management

TheDivision of Data Managementoversees teams for:

  • Security, Automation, and Self-Service to govern access to the statewide HRMN system; establish data access roles and protocols; develop automated processes to improve operational effectiveness; and manage agency privacy, security, and control procedures.
  • Data Management and Reports (DMR) to provide access to data within HRMN and the Management Information Database (MIDB); establish and maintain standard reports; design and execute special reports and data inquiries; develop interfaces with other data systems; and creatively apply system information to enhance HR-related processes.

Human Resource Operations (HRO) staff is housed in participating agencies to assist appointing authorities with their HR needs. Services include providing assistance in determining organizational structures and realignments, preparing position descriptions, processing HR transactions, recruiting staff, ensuring conformance with agency work rules, assisting management with labor relations issues, serving as the agency's advocate in secondary negotiations and grievance hearings, and assisting agency employees with various HR issues.

This area is dedicated to meeting the differing needs of our customers;from job-seekers to state employees and agency human resources personnel. Agency Service Teams are assigned to each state department to help meet the needs of our customers. Other services provided by the Office of Classifications and Selections include HR operations, examination scheduling, exam administration, exam security, career planning, and compensation. Visit theOffice of Classifications and Selections pagefor more information on their services.

The Human Resource Training and Development division's mission is to increase employee effectiveness by providing training and development opportunities. Our curriculum includes technical learning and leadership and business skills training. Through our high-quality programs, we strive to equip state employees with skills to succeed.

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Civil Service Commission (2024)

FAQs

How to pass a civil service interview? ›

Listen carefully to the question, answer what is being asked, not what you think you have heard. Always make it clear why the example or demonstration of skills is relevant. Think about the required strengths and how you are going to answer the question in a positive and energetic way, backed up with a brief example.

How hard is the NYC civil service exam? ›

Is the NY Civil Service Exam Hard? The difficulty of the NY Civil Service exam can vary depending on the specific exam and the individual taking it. The exam is designed to assess an individual's, cognitive skills, English, and knowledge required for the specific job or position.

How do you answer civil service behaviour questions? ›

clearly demonstrate the behaviour and the details that underpin it. will allow you to explain in some detail what you personally did. had positive results, although less successful examples can be used if you can demonstrate the lessons learned and how errors would be avoided in future.

Should you study for the civil service exam? ›

The civil service exam is typically the first step to becoming a civil servant, and it will vary depending on which career path you choose. In general, the exam will test your competency. Make sure to thoroughly research, study, and prepare beforehand, and you'll increase your chances of landing your dream job.

What is a good score for a Civil Service interview? ›

Five marks: This is a high mark and indicates that the interviewers have substantial evidence of positive behaviour. Six marks: Candidates who score this high demonstrate significant positive evidence, and interviewers may also determine that they might exceed expectations in some areas.

Are Civil Service interviews difficult? ›

Is it hard to get hired at Civil Service United Kingdom? Glassdoor users rated their interview experience at Civil Service United Kingdom as 63.4% positive with a difficulty rating score of 3.29 out of 5 (where 5 is the highest level of difficulty).

How to answer strengths questions in Civil Service? ›

The best way to prepare is to reflect on what you feel your personal strengths are and your preferred ways of working. Your strengths may be assessed alongside other elements of the Success Profile to get a more rounded picture of your suitability for the role.

What is 250 words Civil Service behavior? ›

Keeping Your Statement Within the 250-Word Limit 📝

Include details that directly support your belief, situation, task, action, and result. Eliminate any irrelevant information. ✅ Be concise and precise: Articulate your thoughts clearly. Use precise language and steer clear of repetition.

What is the star technique in interviewing? ›

STAR stands for Situation, Task, Action and Result and it's a technique you can use to not only strengthen your answers but create a narrative and structure as well. We recommend the STAR interview method to candidates who want to tailor direct and concise answers to impress interviewers.

Which is the toughest exam of civil services? ›

UPSC CSE is undoubtedly one of the most India's toughest exam. It serves as the gateway to prestigious positions like the Indian Administrative Service (IAS), Indian Foreign Service (IFS), and Indian Police Service (IPS). It is conducted in three stages – Prelims, Mains, and the Interview round.

What did people need to learn to pass the civil service exam? ›

Depending on the specific position for which you are applying, you may be taking a federal, state, or municipal exam. Regardless, all Civil Service tests generally require at least a 70 percent score to pass and cover areas such as reading and writing proficiency, clerical abilities, math, and reasoning skills.

What would happen if a person passed the civil service exam? ›

Candidates who take and pass a civil service exam are placed on an eligible list, which is ranked by test score. Those that score the highest will be at the top of the list and will be the first candidates considered for any available positions.

How do I prepare for a civil interview? ›

To prepare for a civil engineering interview, start by reviewing your core subject knowledge and any previous project experience. Understand the job description and the employer's needs, and be ready to demonstrate how your skills and experiences align with them.

What questions are asked in the civil service interview icebreaker? ›

What is something you are looking forward to? What do you enjoy doing in your free time? What's an interesting book you've read recently, and what did you learn from it? If you could have any superpower, what would it be and why?

How to pass a civil service work strengths test? ›

The best way to prepare for the Civil Service Work Strengths Test is to familiarize yourself with the test's structure, sections, and types of questions. You will also need to learn how to highlight your best competencies and learn how to demonstrate that you are the perfect match for the job.

How do you pass a law enforcement interview? ›

8 Interview tips for police jobs
  1. Know the keywords. ...
  2. Make a mental list of your skills and experience. ...
  3. Review common interview questions. ...
  4. Elaborate on your answers. ...
  5. Have a positive approach. ...
  6. Anticipate the participants. ...
  7. Plan to avoid failure. ...
  8. Prepare to discuss your future.
Feb 13, 2024

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