The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 618 |
| Houston, TX | 362 |
| Philadelphia, PA | 235 |
| Washington, D.C., DC | 232 |
| Seattle, WA | 229 |
| Atlanta, GA | 204 |
| Denver, CO | 198 |
| Sacramento, CA | 141 |
| San Francisco, CA | 140 |
| Miami, FL | 138 |
| Indianapolis, IN | 130 |
| Orlando, FL | 129 |
| Detroit, MI | 120 |
| Portland, OR | 116 |
| Boston, MA | 114 |
| Minneapolis, MN | 103 |
| Brooklyn, NY | 93 |
| Salt Lake City, UT | 87 |
| Oakland, CA | 87 |
| Jacksonville, FL | 83 |
| Pittsburgh, PA | 77 |
| Tampa, FL | 70 |
| Baltimore, MD | 70 |
| New York City, NY | 68 |
| San Jose, CA | 52 |
| Reno, NV | 43 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 37 |
| Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
🕊🇺🇦 #Ally * Vaccinated * Hungry. (@RFontcuB) reported Xfinity is the most unreliable internet service I’ve ever had
- Gary Benny (@grbenny) reported
@youngallison63 Really? I have a ROKU player. Haven’t had a problem. Hadn’t heard that before. I got the ROKU unit after I dumped Comcast. Love it.
- Kelly Nicole (@thatkellynicole) reported
@Xfinity got ANOTHER text saying services were restored and they are not and the app shows an outage still. What is going on???
- A Red Werewolf (@ARedWerewolf) reported
@banrn3 @VuduSupport Good luck. They told me they think its a comcast issue. Been a problem for over a week.
- Think Time (@HeyGetReal) reported
@danabramslive @danabrams Dan, Comcast guide on TV reads "Title not available" for all of NEWSNTN 642 programming so people are obviously having trouble finding your show.
- Streams UC (@ayeStreams) reported
Boys so sorry for all the internet issues recently I’m moving soon and changing my isp @comcast your internet is trash and your customer service is god awful but the boys who came out to my short stream are the best and I love you !! Tryna do everything in my power to get fix it
- Honey **** Cheerios (@msthiccandjuicy) reported
I think I have an internet curse. Every place I have lived has issues. Currently the xfinity fiber optic node is bad so I keep getting fluctuating service. I can’t even watch a full video straight through without it cutting. They cant send a fiber optic specialist out for a month
- Joey Slogano (@joeysl0gan0) reported fromAthens, Georgia
Got blacked and didn’t bet xfinity. Damn
- Debbie (@dcobrien24) reported
@Xfinity WORST INTERNET EVER! 7.6 seconds left in the Duke/NC game and the damn internet goes out!!!!!!!
- Krisha Mac@KrishaMac (@KrishaSowa) reported
@freedomftnangel @olivia_cornyn My Xfinity streaming is down too.....Xfinity said they've got various outages and are working on them???
- Josh Pauley (@JoshPauley6) reported
@SteelVenom330 @NASCAR_Xfinity @RichmondRaceway Poor baby mad at a 19 year old? Win 7 xfinity races in under 30 races and then cry
- Do Not Go To College (@donotcollege) reported
@dpinsen @Steve_Sailer @RokoMijic I believe laura loomer had her emails shut down by Comcast when she was running for public office
- Bryan Brown/Браун 🇺🇦 (@BrownbearSLC) reported
@Daventry1701 @comcast Lol I've never had anything more than 10 MB.
- Donald Caldwell (@uncleted55) reported
@Xfinity are you having issues with HBO Max streaming service mine keeps freezing
- Deke (@dekeOquirrh) reported
Seriously @Xfinity internet is the worst. This is the second time our internet has gone out in a week. They never explain why it is out, but they charge tons for their spotty service.
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